Electric Vehicles Program Manager – Austin Energy – Austin, TX

Austin Energy

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*closes 8/5

Posting TitleProgram Manager I (Electric Vehicles)
Job Requisition NumberAE501680
Position Number100570
Job TypeFull-Time
Division NameCustomer Energy Solutions
Minimum Qualifications
    • Graduation with Bachelor’s degree from an accredited four-year college or university with major course work in a field related to the job plus three (3) years of experience in a field related to the job, one (1) year of which was in a lead, supervisory, project or program management capacity.
    • Experience may substitute for education up to a maximum of four (4) years.

Licenses or Certifications:

    • Valid Texas Class C Driver License.
Notes to ApplicantsAustinEnergy.com
This position determines program goals, objectives and resource requirements in support of Austin Energy’s transportation electrification program. Manage the Plug-in EVerywhere program and analyze services to make program improvements. Coordinate and/or leads the launch for new market offerings around electrification (e.g. Multifamily EV program, Public Transit electrification offering, Renewable Energy Credits (RECs) program, EV codes/green-building integration, EV dealer incentive program, Time of Use rate design, etc.). Establishes program standards, methods, policies and procedures. Manages, coordinates, implements and monitors projects associated with assigned program.APPLICATION:
The City of Austin employment application is an official document; incomplete applications will not be considered. Please be sure that your application is a reflection of your entire work history. A detailed and complete employment application is required to help us better evaluate your qualifications and will be used to determine salary if you are selected for this position. Describe your specific experience for each position. Include all job duties, responsibilities, and employment dates. Any gaps in employment must have an explanation and dates of unemployment. Please be sure that your application is a reflection of your entire work history.
Resumes will not be accepted. Statements such as “see resume” will not be accepted. You may use “N/A” for fields that are not applicable. Starting salary will be based on overall relevant experience from your employment application. Supplemental information or changes to your application will not be accepted after the job posting closes.
The responses to the supplemental questions should reference the employment history listed in the employment history section. Once the requisition has closed, the application cannot be changed to update work history, supplemental questions, or any other information.
We reserve the right to verify high school and college education for the top candidate(s).
If you have any questions regarding your City of Austin employment application, please use the official website of the City of Austin as reference. www.austintexas.gov

VETERAN INTERVIEW PREFERENCE:
Military/Veterans must provide a copy of their DD214 verifying honorable discharge, at the time of initial interview to receive military/veteran interview preference.

TRAVEL:
This position must travel between various locations as part of the regular job duties, and individual may be required to drive own personal vehicle or City vehicle. Successful candidate must be in possession of a Texas driver’s license as authorized by the Texas Transportation Code. A driving record verification will be conducted. Applicants for positions for which City driving is an essential function must meet the standards of the program: age 18 or older, current applicable driver’s license, proof of insurability, and no more than six (6) points assessed on Driver Record Evaluation (DRE) based on Department of Public Safety (DPS) Driver Record Report. This position falls under the COA safe driver program requirements. Go to the Driver Safety Program for more information: http://cityspace.ci.austin.tx.us/departments/hrm/risk/downloads/rmm_vol4_dsp.pdf

CRIMINAL HISTORY BACKGROUND CHECK:
The top candidate will be subject to a minimum 10 year criminal history background check.

FAIR LABOR STANDARDS ACT:
This position is classified as EXEMPT.

CLOSING OF REQUISITION:
Please note that Austin Energy may close the job posting at any time after 7 days from the date of the initial advertisement.

RELATED WORK EXPERIENCE:
For this position, related work experience includes:Development, management, and/or process improvement of an organizational service offering, product, or program; Provide instruction, training, or mentoring of others in program operations; Manage a program and reporting while referencing an electric vehicle ChargePoint network portal, customer care & billing (such as CC&B) system, and/or energy efficiency collaboration portal (such as EECP)

Pay Range$27.34 – $35.41
HoursMonday – Friday, 8 – 5
Additional hours may be required to work outside of regular schedule.
Job Close Date
08/05/2018
Type of PostingExternal
DepartmentAustin Energy
Regular/TemporaryRegular
Grant Funded or Pooled PositionNot Applicable
CategoryProfessional
Location811 Barton Springs Rd Austin, TX 78704
Preferred QualificationsTechnical knowledge of Electric Vehicles (EVs) and Electric Vehicle Service Equipment (EVSE) to incude drive train types, models and range, rates of charge, and EVSEnetwork operations.

2 years experience managing a ChargePoint EVSE network portal to monitor/manage station reliability, run ad-hoc reports, and dispatch field technicians.

2 years experience in customer support and/or stakeholder management.

2 years experience in electric utility program design and improvements.

Duties, Functions and ResponsibilitiesEssential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.

1.   Determines program goals, objectives and resource requirements.
2.   Establishes program standards, methods, policies and procedures
3.   Coordinates and collaborates with stakeholders
4.   Monitors and evaluate programs effectiveness and implements improvement strategies
5.   Manages the budget of assigned program and associated projects and provides financial information
6    Assists in developing, managing and submitting proposed budget forecast information
7.   Manages, coordinates, implements and monitors projects associated with assigned program
8.   Interacts with internal and external customers
9.   Investigates and responds to inquiries from the public and other departments
10. Provides technical advice and assistance to department management, city management, field personnel, contractors, etc

Responsibilities– Supervision and/or Leadership Exercised:

    • May be responsible for the full range of supervisory activities including selection, training, evaluation, counseling, and recommendation for discharge.
Knowledge, Skills and AbilitiesMust possess required knowledge, skills, abilities and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

• Knowledge of principles and practices associated with assigned program area(s).
• Knowledge of fiscal planning and budget preparation and monitoring.
• Knowledge of management principles related to municipal project and program activities.
• Knowledge of city practice, policy, and procedure.
• Knowledge of supervisory and managerial techniques and principles.
• Skill in oral and written communications.
• Skill in planning, coordinating, and implementing programs and activities.
• Skill in interpreting, organizing, coordinating, and executing assignments, projects and programs.
• Skill in handling multiple tasks and prioritizing.
• Skill in using computers and related software applications.
• Skill in data analysis and problem solving.
• Ability to work with frequent interruptions and changes in priorities.
• Ability to establish and maintaining good working relationships with other city employees and the public.
• Ability to exercise good judgment, tact and diplomacy in all dealings and maintain confidentiality as required.

Does this job require a criminal background investigation?This position requires a criminal background investigation
EEO/ADACity of Austin is committed to compliance with the American Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or TTY (512) 974-2445.

Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. * This position requires graduation with Bachelor’s degree from an accredited four-year college or university with major course work in a field related to the job plus three (3) years of experience in a field related to the job, one (1) year of which was in a lead, supervisory, project or program management capacity. Experience may substitute for education up to a maximum of four (4) years. Do you meet these qualifications?
    • Yes
    • No
  2. * Please describe how you meet the minimum qualifications for this position.(Open Ended Question)
  3. * Please describe your experience in a lead, supervisory, project or program management capacity.(Open Ended Question)
  4. * What is your level of technical knowledge of Electric Vehicles (EVs) and Electric Vehicle Service Equipment (EVSE) to include drive train types, models and range, energy capacity, rates of charge, and EVSE network operations?
    • no technical knowledge
    • Familiar with basic concepts and terms
    • Detailed technical knowledge and specifications of either EVs or EVSE but not both
    • Detailed technical knowledge and specifications of both EVs and EVSE
  5. * How many years of experience do you have managing a ChargePoint EVSE network portal to monitor/manage station reliability, run ad-hoc reports, and generate standard reports and metrics?
    • Less than one year
    • between 1 and 2 years
    • between 2 and 3 years
    • more than 3 years
  6. * Please describe your experience in managing a ChargePoint EVSE network.(Open Ended Question)
  7. * How many years of experience to you have in developing new programs and offerings for electric utilities?
    • Less than one year
    • between 1 and 2 years
    • between 2 and 3 years
    • more than 3 years
  8. * Please describe your experience in developing new programs and offering for electric utilities.(Open Ended Question)
  9. * Do you have a valid Texas Driver License or the ability to acquire one by hire date?
    • Yes
    • No
  10. * The City of Austin Driver Safety Program requires that applicants have a current driving record with no more than six (6) Driver Record Evaluation (DRE) points. Please indicate if you have reviewed the City of Austin Driver Safety Program standards (link provided in the “Notes to Applicant” section), and indicate if you meet the requirements of the program, including a current driving record with fewer than six (6) Driver Record Evaluation (DRE) points.
    • Yes
    • No
  11. * If selected as a top candidate, do you agree to a criminal background investigation?
    • Yes
    • No

 

 

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